PC Management & Support Services

Proactive PC Maintenance (OS/antivirus patches for Vista, Windows7/8.1/10, Workstation redirection of data to Server Shares (Centralized onsite and offsite Backups), Virus/SpyWare/Trojan enterprise protection Services , Microsoft application support.

CTS Workstation Managed Services Portfolio

Workstation Discovery, Procurement, Installation and Configuration
Workstation Managed Services


Workstation Discovery, Procurement, Installation and Configuration

Discovery: CTS works with businesses to fully understand the exact workstation requirements so we don’t over engineer and then over price a piece of gear. CTS engineers work with the customer to define the hardware, software and licensing requirements before going to a preferred vendor to build a quote.

Procurement: CTS works with many hardware vendors to ensure that the customer gets the most aggressive pricing available. We then extend those discounts directly to the customer with 0% markup. Remember, a true IT partner doesn’t mark up hardware!!

Installation & Configuration: Hardware supplier ships the workstation out to the customers location and the customer simply plugs in the power & network cable. CTS is then able to gain access to the system. CTS configures the workstation100% remotely and ensures that it can connect to the server and all applications. In depth testing is performed and confirmed before placing into production.


Workstation Managed Services

CTS manages over 500 PC’s throughout North America and for many different business verticals. A Companies Workstation is a tool that is utilized everyday for many business functions. Each PC should be updated, patched, secure and run in an optimized fashion. Workstation Managed Services focus’s on these key areas;

  • Ensure that Workstation is added to Active Directory with non-admin rights
  • Workstation Services are operating (DNS / DHCP / ETC)
  • Each user has access to the correct Shared folders and that the Profile is redirected to a server for safe keeping
  • Operating System updates / patches / logging
  • Constant optimization (Storage / RAID / Cache / Network)
  • Firmware / Drivers updates
  • Updated and functioning Enterprise AntiVirus / AntiSpyware / ETC
  • Supports Windows Vista, 7, 8.1, 10 and some legacy XP machines2.