With over 15 years of experience in supporting business in various industries ranging from accounting firms, manufacturing, retail, to medical offices and Chiropractic Clinics, we understand how a stable technology platform is essential to run a business. CTS is confident that we can create a custom technology solution that is right for you! Break free from the typical local IT support company that only offers limited predefined offerings. As an IT partner, we listen to business owners like you to understand the business IT requirements and then design the best “fit for purpose” solution. From smart computing to public and private CLOUD offerings, CTS has that PERFECT solution for your business. We believe customers should not only think of us as a trusted service partner, but also a member of your team!
What makes CTS different from the rest of our competitors?
- Proactive monitoring of the overall health of your network environment, and administration of security, fixes and antivirus patches to all machines and devices connected to your networked environment
- Capture every incident and/or request using an enterprise ticketing system that keeps customers updated on their ticket status
- Mitigate outside attacks through the continual monitoring of viruses, Trojan’s and intrusion detection
- Proactively optimize and protect each machine by performing both operating system and program updates to ensure data integrity
- Utilize a proven Disaster Recovery / Business Continuity Plan ensuring that recovery objectives are met within predetermined time-frames
- The “band-aid” Break/Fix approach to support services is NOT how we do business. We take the extra step to investigate the core problem that spawned the issue resulting in significantly reduced end-user frustrations and little to no downtime and loss of productivity
- Technical engineers that bring over 25 years of global technology and business experience to their customers to help them “think outside the box” and leverage technology to assist in meeting with business objectives
- Work directly with multiple vendors (applications/programs, internet providers, telecommunications, email providers, etc.) to ensure you receive a comprehensive support solution
- Invest in “State of the Art” enterprise tooling that is installed on every workstation and server to ensure each device is managed, protected and monitored.
- CTS provides Cloud Services for many customers today (from hosted private collocated servers offerings to cloud offerings from Google and Microsoft
- CTS is a proud USA based company that hires only USA based quality employees. Each one of our Engineers has had in-depth screening and background checks to ensure that your data and systems are managed and protected by quality, honest and intelligent Americans. Integrity (Have you done a background check on your current IT support person? Have you asked your current IT support person if they are licensed and insured)
- CTS is an USA owned and operated SCorp since 1998. We have built our business on integrity, dedication and hard work. Let us put together that PERFECT solution for your business.